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Terms Of Service

1. Overview

This website is operated by Aion.Era (“we”, “us”, “our”).
By accessing or purchasing from this website, you agree to be bound by these Terms of Service (“Terms”).
These Terms apply to all users, including customers, browsers, and contributors of content.

Please read them carefully.
If you do not agree with these Terms, you may not use this site or purchase our products.


2. Production & Preorders

Each product page indicates an estimated production time.
This time frame is provided for reference only and may vary due to manufacturing constraints or logistics factors.

Preorders allow us to plan limited productions.
Once placed, a preorder cannot be modified, cancelled, or refunded, as each piece is produced specifically for the order.
Returns or exchanges are possible only after receipt of the item, under the conditions stated in our Return Policy.

By placing a preorder, you acknowledge and accept these production and delivery conditions.


3. Returns & Exchanges

You may return or exchange an item within 14 days of receiving it, provided it:

  • has only been tried on,

  • is not soiled, damaged, washed, or perfumed,

  • and includes all original packaging and tags.

Returns that do not meet these conditions may be refused or refunded partially at our discretion.

Shipping costs for returns are the customer’s responsibility, except in the case of a defective item.
We recommend using tracked shipping to ensure safe delivery.

In the event of a return, only the product price will be refunded (excluding initial delivery costs), unless the return results from an error or defect.


4. Shipping & Delivery

Delivery times are estimates and may vary due to customs clearance, production, or carrier delays.
We are not liable for late deliveries beyond our control.

Once a parcel is marked as delivered by the carrier, we are unable to issue any refund or replacement.
Please ensure that your shipping address is accurate and secure.
If a parcel is returned to us due to an incomplete or incorrect address, reshipping costs will apply.

For deliveries outside the EU, the buyer is responsible for all customs duties, taxes, or import fees applicable in the destination country.
Refusal to pay these charges does not constitute a valid reason for a refund.


5. Limited Drops

Aion.Era operates through limited drops.
Products may sell out quickly and are often not restocked.
We reserve the right to limit sales of specific items to maintain exclusivity and control production volume.


6. Product Information & Care

We make every effort to present our products accurately.
However, color and texture perception may vary slightly depending on your device and lighting conditions.

To preserve the quality of your item, please follow the care instructions included with your order.
We cannot accept responsibility for damage resulting from improper care or washing.


7. Prices & Modifications

Prices and availability are subject to change without notice.
We reserve the right to modify or discontinue any product or service at any time.

We are not liable for any modification, suspension, or discontinuation of a product, nor for any resulting loss.


8. Intellectual Property & Content Usage

All content displayed on this website — including but not limited to text, visuals, photography, video, design, logo, packaging, and structure — is the exclusive property of Aion.Era and is protected by French and international intellectual property laws.

Any reproduction, distribution, modification, or commercial use of this content, without prior written authorization, is strictly prohibited and constitutes infringement under Article L.335-2 et seq. of the French Intellectual Property Code.

Users may view or share Aion.Era content solely for personal, non-commercial use.
You may not resell, reprint, edit, or use our images or branding for any other purpose, including AI training or derivative work creation.

We actively enforce our rights and may pursue legal action against any unauthorized use or counterfeit.


9. Prohibited Uses

You are prohibited from using this site or its content:

  • for any unlawful purpose,

  • to infringe upon intellectual property rights,

  • to transmit malicious code or phishing attempts,

  • to misrepresent your identity or provide false information,

  • to exploit our imagery, products, or branding without consent.

Violation of these conditions will result in immediate termination of your access and may lead to legal proceedings.


10. Limitation of Liability

All Aion.Era products are sold “as is”.
We make no guarantees regarding uninterrupted service or error-free operation.

In no event shall Aion.Era, its affiliates, employees, or suppliers be liable for any indirect, incidental, or consequential damages (including loss of profit or data) arising from your use of the service or purchase of any product.

Our total liability shall not exceed the amount you paid for the product.


11. Force Majeure

We shall not be held liable for any delay or failure to perform our obligations due to events beyond our reasonable control — including but not limited to strikes, natural disasters, epidemics, wars, government actions, or carrier disruptions.


12. Governing Law

These Terms and any related dispute shall be governed by and interpreted in accordance with French law.
Any dispute shall fall under the exclusive jurisdiction of the courts of Paris, France.


13. Amendments

We reserve the right to update or modify these Terms at any time without prior notice.
Your continued use of the website following any change constitutes acceptance of the new Terms.

The current version will always be available on this page.


14. Contact

For any question or legal inquiry, contact:
📧 support@aionera.com
📍 Aion.Era — Paris, France
© 2025 Aion.Era. All rights reserved.